when playing any games my new laptop will randomly freeze and grey vertical lines will appear on the screen i called customer service about the problem and they told me to update the driver for my video card (ati hd 5870) well i did this no change...
does anyone know or have any ideas of how i can fix this problem without sending the laptop in for repairs?
ps. the computer does not freeze when just on internet or usual computer functions only gaming|||Yeah, this is a common problem with the ATI 5700/5800 series card. It's called the GSOD, or grey screen of death.
ATI first tried to blame Microsoft for the issue, but the problem is overwhelmingly with the card.
The CATALYST 10.1 Hotfix should help with your issue. After hundreds of complaints, ATI finally got off of their asses and came up with a fix.
Enjoy that amazing laptop though, lol.
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